Customer Service

ORDERS

Can I cancel an order placed?

Yes, you can cancel any order within 24 hours of placing it. On cancellation we will give you a credit voucher for the amount paid which can be used for further purchase on CanofJuice. Credit voucher will not be provided in case of ‘Cash on Delivery’ orders.

How long will it take to receive my order after placing it?

You will receive your order within 12 business days from the day of placing your order. You can track the status of your shipment by tracking your shipment number provided to you via e-mail once the product is dispatched or mail us@canofjuice.com with your order number.

I have not received my order. What do I do?

If it’s been longer than 12 days, something’s not right. Call us 080 41475441 mail us@canofjuice.com

How do I change my order?

An order can be changed within 24 hours. You can do so by dropping an email to us@canofjuice.com with the current order no. and the products that you would like to change. Alternatively, you can cancel the order on the website and place a new order all together.

How do I track my order?

We update you via email every step of the way. Once the order has been processed and dispatched, you will receive a link via email with a tracking id you can use to track the status of your order. Alternatively, you can log onto www.canofjuice.com and choose ‘Track your order’ option, fill in the relevant details and track your order.

ARTWORK

Can you modify an image for me?

We can create, customise and modify images in case of bulk orders. We will not be able to do so for individual piece orders.

Can you create a custom image for me?

Call us on +91 90 3503 0477
Alternatively mail us@canofjuice.com

What are your care instructions?

 

Art prints

Prints are relatively fragile. Natural oils on our fingers (even clean ones) might have a tendency to leave marks.

Prints also dent easily when handled, especially larger size prints. Handle your print as little as possible, and with care.

If you choose to store your print for some time before framing, it’s best to keep it in a cool, dry environment where the temperature and humidity do not fluctuate.

Hang your art away from direct sunlight, as this will age your print.

 

Framed Art prints

By using archival materials we are assuring you that everything that comes in contact with the print is pH neutral, or acid-free. This means that nothing in the framing materials will alter or destroy the paper or inks of the print.

Hang your art away from direct sunlight, as this will age your print.

 

Canvas

Follow these steps and your canvas will continue to brighten your space for years to come.

Keep your print away from direct sunlight, as well as reflected light from mirrors, glass, etc.

Do not use any form of liquid or chemical products to clean your canvas, or you may damage it. A soft dust brush can be used periodically to remove settled dust.

Make sure your print is displayed in a stable, moisture-free environment and is kept at a safe distance from any sources of direct heat such as a fireplace.

Hanging your canvas art couldn’t be simpler. The design of our frames means you can rest the piece on a simple nail or screw in your wall. This allows the print to be mounted flat to the wall with no gap at the top. Easy!

Coasters

Wipe with a slightly damp cloth to remove loose particles and dust. When necessary, use a mild soap and water to clean surfaces and finish with a dry cloth immediately.

 

Cushion Covers

 Use a mild detergent without bleach – Turn your cushion covers inside out and machine wash cold on gentle cycle. While Ironing, keep the covers inside out and use a hot iron while a little damp.

 

 

Table Mats

Use a mild detergent without bleach. Avoid soaking in water and temperatures below 40 degrees Celsius as the colour can fade. Do not spin dry on a vigorous cycle. Drip dry.

 

 

Trays

Wipe with a slightly damp cloth to remove loose particles and dust. When necessary, use a mild soap and water to clean surfaces and finish with a dry cloth immediately.

 

Marquee Wooden Cut Outs

Wipe with a slightly damp cloth to remove loose particles and dust.

 

Hand painted Skulls

Use a dry cloth to remove loose particles and dust. Do not keep in direct sunlight as the colour may fade. Keep away from water as well.